Corporate Concierge & Building Managers
Pro-Tec provide Corporate Concierge, Security & Building Managers to various prestigious corporate developments.
Although this is technically a Security role, the reality is this position requires much more. Many of the buildings we look after cater for blue-chip tenants that have exceptionally high expectations. We fully understand that our Building Managers are the first and last point of contact to anyone visiting their premises. That is why their attitude, manners, appearance, and demeanour must be absolutely right.
New Building Managers at Pro-Tec are given additional in-house training on customer service as well as counter terrorism, and threat of violence. City centre locations can be the target of potential terrorist threats, so while our staff must have all the attributes already specified, they must also be fully aware of their surroundings and what they should consider.
Pro-Tec Building Managers use an auditing software on a tablet device which allows them to carry out daily inspections of all areas of the premises. Our auditing reports are specifically tailored for each premises, prompting questions which must be answered to complete each
report. Reports can and often include meter readings, Health & Safety checks, photographs as required, and can be emailed to management immediately on completion. This is generally a standard practice at the majority of our Corporate sites.
Each Corporate premises is different and can have precise requirements regarding collecting of parcels, signing in and out procedures, dealing with maintenance contracts etc. With Pro-Tec you can rest assured during our initial site survey we will have captured all that is required, and our staff will be fully trained for their role.